To process the return of an order, go online and complete the form to receive an RMA number which you must tape on the package. Return to the following address:
Suite # 1,
470 Hollenbeck Street,
Rochester, NY 14621.
You can also call our customer service representative on 866-500-9253 to process returns. We do not pay or reimburse you for the shipping costs incurred for returning an order unless the product you receive is damaged or defective.