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Shipping - FAQs

  1. Where do you ship to?

    We ship nationally and internationally. All international shipments are exclusive of shipping costs. You will have to pay the shipping fee+duty or any other foreign charges in addition to the cost of the order.

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  2. How soon can I get my order?

    Orders placed with a shipping address within the USA using standard shipment will reach you within 5-10 business days. International orders take 10-15 business days to reach you. Orders placed with a shipping address within USA can use the faster shipping method where the order will be delivered within 4 to 5 business days or the fastest shipping method to receive the order within 2 to 3 business days.

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  3. If an item is backordered, when will my entire order be shipped?

    We try to ship all orders as quickly as possible. In the event an item in the order is not available, we will wait till the order is back in stock and then ship the order. If you want to receive the rest of the items in your order without waiting for the back ordered item, please call our customer service representative at 866-500-8253 or email us at support@saasoh.com.

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  4. Can you ship faster?

    Yes. If you want your items to be delivered quickly, you can choose the faster or the fastest method of shipping for quick deliveries. You will have to pay the shipping cost incurred for such orders.

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  5. Is the shipping fee inclusive?

    For orders placed with a shipping address within the USA, the shipping fee is inclusive of the price. However, all international shipments and expedited shipments require the shipment fee+duty (or any other foreign charges) to be paid above the cost of the products.We ensure that international shipments are calculated accurately so that our customers do not have to worry about any additional costs when the package reaches them.

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