Returns and Refunds - FAQs
If my order included a gift from SaaSoh then can I return the order but keep the gift?
You will be required to return the entire order including the gift if you decide to return the order and get a refund. If you choose to keep the gift, then we will deduct the retail price of the gift and refund the rest of the amount.Read more
How can I return an order?
To process the return of an order, go online and complete the form to receive an RMA number which you must tape on the package. Return to the following address:
Suite # 1,
470 Hollenbeck Street,
Rochester, NY 14621.
You can also call our customer service representative on 866-500-9253 to process returns. We do not pay or reimburse you for the shipping costs incurred for returning an order unless the product you receive is damaged or defective.Read more